After checking prices elsewhere we decided this was the best deal. Item arrived quickly and looked like new. Instructions for the various attachments are virtually non exsistent and it is a little quirky but all that pales into insignificance when you start to use it. This vacuum works VERY well, it really shows how bad your old vacuum is. You want to empty it after every room just to see how much you are pulling up and then you want to vacuum the whole house again!! The carpet feels and looks so much fresher. If you don't have Dyson, you probably don't have clean carpet.