This vacuum really sucks. I don't mean that in an offensive way. It is what vacuums are SUPPOSED to do! (I always have said that would be a good advertising slogan!). I wanted a Dyson after many of my online friends told me how much they love theirs and how well the Dyson performs. I found this one refurbished at Overstock- at the best price I had seen anywhere. My husband was home when the vacuum was delivered, and put it together. He vacuumed one of our 5x11 area rugs. I had been ready to toss that particular rug in the dumpster... but it now looks great. The amount of dirt and pet hair trapped in just that ONE rug was two inched deep in the Dyson's clear holding tank. (I have seven kids, two dogs and one cat... and we live out in the country. The rugs had been previously vacuumed with a "stick vacuum"... which obviously wasn't doing an adequate job.) My house has no carpet- just a few area rugs. I bought the DC17 over other vacuums, as it was listed as best on hard floors. It has been great. It came with many attachments- some of which I am still figuring out. (The assembly and use instructions are basic pictographs, and do not cover the attachments). I have used the Dyson to clean my furniture, mini-blinds, ceiling fans... I have found the hose somewhat stiff and cumbersome- I attribute this to the quality of materials. It is sturdily built, to last a long time. As I have personally only had this vacuum for a month, I can only rate its durability based on comparing it to other vacuums I have owned, and based on friends who have owned (and loved) their Dysons for years.