Don't let "refurbished" scare you. Purchased this for my daughter to use in her large home, wood floors, carpeting on stairs, area rugs in living room and TV room. Home is shared with another animal loving roommate. She said only a dyson please...she's right! The amount of Jack Russell and Dark Golden retriever fur recovered from the carpets, wood floors and stairs was amazing! We had no idea it was even THAT bad before starting the task. It makes a noise telling you when to empty the container. It was very easy to dump out the dirt and fur and then continue. My daughter and her roommate were so delighted they zoomed through the whole house with ease and thoroughness!!!!! I only witnessed the enthusiasm!!! No problem with the directions for the vacuum. Only one of the attachments baffled us, but after reading instructions further, it was clear.Easy to use, cleans extremely well, and it IS a vacuum worth the money! As for durability, time will tell...We've had it only 2 months but believe me it gets serious use, picking up the silt (daily walks & swim in Rock Creek Park) and fur...dirty is not a dirty word! I have had many many vacuums in my life, this is an easy strong one meant for use!