I was very happy with this vacuum cleaner for more than a year. Then after putting the canister back on after emptying it, the canister no longer fit tight. Air leaking caused a loud, unpleasant squeal. On top of that, the cord no longer seemed to make a good connection where it enters the vacuum cleaner. Sometimes nothing would happen when I turned it on. If I jiggled the connection just right, I could get it to start. I think both of these problems could have been fixed but there is no Dyson service in my geographical location. The service plan I had purchased for the vacuum gave me full credit back. I can't complain about that.
- How did the color on site compare with the actual product? Accurate
- Please tell us about the quality of the product. It arrived looking brand new and factory fresh
- How accurate was the on site description of the product? Completely accurate