I've always been a fan of Dyson's that is until I purchased my very first one. After taking it out of the box, I vacuumed for no more than 5 minutes before the roller brush jammed. I couldn't see any thing jamming it so I called customer support. Very friendly people over there, and 35 minutes later I had the brush rolling again. I finished vacuuming. 4 Days later I vacuumed the Bedroom. Not more than 5 minutes later the brush jammed on me. I did what I did while on the phone with customer support and I couldn't get it working again. Needless to say, I was very frustrated and immediate boxed the POS up and sent it back. I used my refund to purchase a SIMPLICITY vacuum that is made in the USA. This vacuum has all metal parts, a metal motor housing, metal gears, 12 amp motor. I picked up the stuff the Dyson didn't! I won't be a Malaysian made vacuum anymore, I will buy a SIMPLICITY.
- How did the color on site compare with the actual product? It was the same color
- Please tell us about the quality of the product. Dyson makes a good looking vacuum, but they have very cheap parts and a very cheap, plastic 1.5 amp geared motor
- How accurate was the on site description of the product? Spot On. If it's refurbished, you have to ask why it was returned