Fast shipping, instructions were simple, and it was easy to assemble all the necessary parts. Works great on both my carpet areas and hardwood floors. This model is the smaller of the two. There's a DC25, which is bigger; I live in a small row home, so I didn't feel it necessary to purchase the bigger model. The machine is quiet and it took me a while to get use that. Super easy to dump the canister. Very lightweight and easy to take upstairs. The only thing about this model that is lacking is there's no light; silly I know, but I was use to my old vacuum having a light, so I could see the area I vacuumed, but other than that it's a gem.
- Please tell us about the quality of the product. Quality was good, but not new. I could tell it was a refurbished model - possibly a store model.