I was a little nervous because I have never bought a refurbished vacuum before, but the Dyson arrived in perfect condition. I've had it a month have had no problems. It has amazing suction (just like everybody always says they do), and yes, the amount of stuff it pulled out the carpet was truly terrifying. I love our little Dyson now! However - please understand that the DC24 is not a full-sized model. It's very small - which was perfect for us because we live in a small apartment and there's not a lot of room to store a big vacuum. It's small size doesn't affect the power of its suction or its motor, but it does have a smaller collection bin which could be more annoying in a larger home.