the bad =I ordered this months ago and two weeks after the order, not hearing anything, emailed Overstock only to find out they did not have any. Guess they were never going to say anything. They refunded my money. Unfortunately, I had passed up buying elsewhere and now could not get one. In the end I was given 10% off after 5/6 emails with cutomer service uppers. Not a bad deal, but could have used it during the time I did not have it, and worst of all I could not understand how an "online" business could not track stock better. It came in about a week, UPS ground. Arrived on a wet day and had to sit outside. That proved not to be a prob though. However, somewhere along the line the box had picked up a crushed/ripped corner and there was different tape holding it closed; not a good sign. I assembled the unit as per instructions - just wheels, handles and removing some bracing. Hooked the battery to a charger for an hour, added oil and attached the line to my BBQ propane tank. It fired up on the second crank and ran smooth and quiet. Plugged in a shop vac and it worked fine. I was pretty pleased. A closer look though revealed that apparently the unit had been dropped on its end = the crushed box. Since it just has some soft 1/2" foam surrounding it the frame also had a serious dent to one end and the motor plate was dented. Not biggies - but, the air filter housing was also pushed back, collapsing the steel housing around where it fits to the carb and cracking the inner and outer plastic housing and bending the steel support on the bottom. Luckily no damage to the carb. I did my best to straighten out the housing, but either everything was shifted somewhat, or poorly designed, because there is no way to simply unhook the filter casing and remove to get to the filters for cleaning. It is right up against the steel frame. Since I am not going to use this except for emergency use it should not be a big prob - wont require many cleanings. Better packaging could prevent this though - and of course the idiots who handle this stuff. It is not something that can be easily repacked to send back, so I will keep it. I have emailed manuf to see if they will send the two parts that were broken, but I can't get them on in one piece anyway. Overall quality is Ok...typical import, nuts and bolts not real tight, cheap metal quality etc. But, for light use it fits the bill and the price was right. I chose this model due its ability to run on clean propane - leaves no residue in the carb or tank like gas, but can still run on gas if needed. I saw a Generac the other day in a store, they have an all propane model, quality is way ahead of this = much more solid visibly heavier parts, better powder coating on the frame. But, if you are going to use rarely/emergent than this should do the trick and this is a better price than direct from Duromax.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. not bad, but essentially typical chinese import
- How accurate was the on site description of the product? accurate