This was refurbished and was in a bit rougher shape (cosmetically) than other refurbished products I have purchased. Everything seems to work just fine though... still having that new computer hassle where everything is different so I can't tell for sure. I can't get tye webcam mic working and its possible the problem is the port. It took me too long to figure out one problem was the switch from XP to Win 7 and order a new one. Still can't get and sound from the mic. My 30 day warranty may be up before I can eliminate all the other causes if it is the port. The computer is so much faster than what I was using.
- How did the image on site compare with the actual product? yes
- Was the product free of any manufacturer defects? yes
- Please tell us about the quality of the product. seems fine to me