This computer came with the incorrect product code, so I still haven't been able to register the software. The tech company that services the refurb never never never answers their phone. Never. The battery life for the computer is very short, making it not that portable. I am no longer real crazy about Windows products (I've been using a Chromebook for research), as they seem slow (we have superfast wifi), are cumbersome, and have really intrusive support. The mouse set up is also not my favorite. Hate hate hate this computer!