I commend your company on great customer service both on the phone and on line. I have tried to find this bathrobe for a couple years now and until now no success. When I received it unfortunately it was way too big. I was assisted and given detailed instructions on how to return and that I would receive all my same discounts to reorder in the size I needed when product was received by you and true to your word I did. Thank you. Your team is always helpful above and beyond and insured product received and customer satisfied. Your prices are very good and I will continue to order as needed through Overstock.com because I know I can trust this company to my satisfaction. Thank you again for a great team of people. I really do appreciate great service and great products and especially the great prices. Michele B.