The packing was inadequate for protecting the item, but it was still difficult to break through. The craftsmanship/welding was poor. I had to chip away a blob of weld to insert one of the legs into the upper part of the shelf and could not fully insert one of the leg screws in the other side of the unit. On the upper shelf, one of the predrilled holes was four inches from the spot it needed to be; therefore, we will not be able to put much weight on that shelf. The worst part is that one leg is 3/4" shorter than the other legs! We are still deciding whether or not to disassemble and send back or rig it so it is functional. The piece looks nice and who knows what we will get if we return it for another, not to mention the time it will take to disassemble, return, and then reassemble.