sickbird Review

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No Battery Despite Two Overstock Confirmations
 from Tucson, AZ,  Jan 16, 2012

I believe this to be a good DeWalt product, but I haven't used it. The product description states nothing about whether a battery is included, although a battery is shown in the pictures. A previous customer submitted a Q&A question asking whether a battery was included, and the Overstock Customer Service response was "Yes" (a battery is included). Not taking this for granted myself, I entered a Customer Service chat session and explicitly asked whether a battery is included, and the representative affirmed that a battery is included. Based on this information, I decided to buy the flashlight, and it arrived with no battery. I must return the item, because the value is not what I thought it to be.

  • How did the color on site compare with the actual product? Good
  • Please tell us about the quality of the product. Product is good, but Overstock representatives claimed that the flashlight came with a battery when it didn't.
  • How accurate was the on site description of the product? Description was basic and left out valuable information, and I had to ask questions on chart for more details.
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