I recently ordered a sink from this website to be delivered here to Canada. Unfortunately when the beautiful sink arrived it was cracked into about 12 pieces/chunks. Sadly, it had been packed VERY poorly with no padding and Fragile was not marked anywhere on the box. On the upside, the customer service agents at Overstock were absolutely 100% professional and easy to deal with in order for me to return the sink and be fully refunded. If they improve their packaging and shipping methods I would order from them again in the future. The product in itself looked like it would have been a very nice sink and exactly what we were looking for.