Being a huge fan of Dyson since they were sold as Fantom brand vacuums in the US in the early 1990's and having a DC17 it is hard for me to believe that I have to write a negative review for a Dyson product. First of all you can't loose suction if you don't have any to begin with. Right out of the box and fully charged this vacuum had very little suction. I wasn't expecting the suction of a corded vacuum, but this was pathetic, even on "Max". I expected much more suction from a vacuum with a 8-15 minute run time. It had a hard time sucking Cheerios off the floor, I had to practically scoop them with the tube before they'd suck up. The beater brush is also a joke, it takes a while to come up to speed, is easily bogged down, doesn't lift carpet well, spins too slow, and isn't heavy enough or strong enough to pick much up. Also worth noting: the power head is small at less than 12" wide and the power roller brush can not be turned off. Overall a very poor vacuum and without a doubt very overpriced even at <$160. I'm going back to lugging the large one around because at least I know it will clean everything properly.
- How did the color on site compare with the actual product? Same
- Please tell us about the quality of the product. Poor
- How accurate was the on site description of the product? Lacking a lot of information that would have helped in my buying decision