jeweltone Review

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misleading web description
 from New York, NY,  May 24, 2010

I ordered this chair for a tall person, and relied on the description that said the seat height was 19 1/2 inches. I hired someone to put it together and didn't see it till it was completed,--so it would have been a nuisance to return...but I really should have!! The actual seat height is only 16 1/2 inches--a significant difference for someone who needs something closer to 20 inches! I'm VERY disappointed in Overstock for this as it was a waste of money because that person cannot use it. In addition, I had some really frustrating conversations (about 5 or 6) with customer service reps about the color. The title called it "wine" & the description called it "burnt orange". After much back & forth I was about to give up when I received an email from another rep telling me the color isn't wine...that it's a chair you sit in when you drink wine!!!!!! You can't make this stuff up! I'll be really hesitating to order again.

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