I would like to take this opportunity to provide my experience. I purchased a refurbished EM-100FR espresso maker. It made great espresso, but it leaked (from the bottom slowly at night), so I returned it. There was no issue with making espresso. Overstock accepted it back with no questions asked and I got my refund. I since have purchased the exact same model new elsewhere because I decided not to go with another refurbished model again, no other reason. Otherwise I think this is a good espresso machine for the price. Re: the reviews citing defective espresso cups....I thought they were defective....but they are NOT defective. Espresso as I have learned is brewed under high pressure but a reduced temperature compared to drip coffee. This is responsible for the taste of espresso. The single small brew hole that you think is defective is actually the way it is supposed to be. The espresso machine pumps the hot water to high pressure and forces it through that little hole. You don't think that it can but it does! If you use too fine coffee grinds, then the espresso cup will become clogged and it will not work. Soaking it overnight in soapy water will solve it. This is not a problem with the espresso cup design. Several top end models of espresso machines use the exact same cup this one does. I also have not had any issues with the steaming wand being too short. It works quite fine for me.
- How did the color on site compare with the actual product? Well
- Please tell us about the quality of the product. it leaked from the bottom
- How accurate was the on site description of the product? very accurate