I'll start by saying that this makes a great cup of coffee and it's piping hot. If it didn't do that, I'd rate it a zero, if that were possible, because they just don't last. This is the third one I've had in less than 3 years. But, because of the quality of the coffee it makes (while it works), I've put up with buying one every 7-8 months. The third one better be a charm, though, or I'll finally have to say enough is enough. So unless I received two lemons, you will be taking a chance if you decide to purchase one. I recommend it only because of the quality of the coffee it makes, not for it's durability.