This appears to be a sturdy little rice cooker....Emphasis on little, but perfect amount of rice for a family of four or less. It is a little too small if I were to use it as a steamer, I like lots of veggies. I was disappointed that the cord is NOT retractable, as stated in the description. It is not a deal breaker, but I thought that would be a nifty feature for storage. The last rice cooker I had was the cheapest one I could find and it lasted a couple of years. This one seems to be worth the extra money just for the nonstick surface. The other was a pain to clean, this one cleans in a jiffy. Overall, I am pleased with my purchase and I would not have been able to tell that it is a refurb. Hopefully the rice cooker will last as long as the other cuisinart appliances I own.