I received my bread machine about a month ago. It has a small dent on the basket. Other than that ev is fine. I tested 5 or 6 recipes. I made a rasin bread, it didn't rise at all, then I realized that what the manual called room temp. is actually much high than my room temperature. In winter time, you can microwave the water or milk a little bit. I have to say it is very handy to making all kind of doughs. I am still learning how to actually bake a decent bread in the machine. Over all I am happy with it.