I absolutely LOVE this pendant. Pictures absolutely don't do it justice!!! It looks like a much more expensive light. Pretty typical installation for a chandelier, Took about 20-30 minutes to put all the crystals on after it was hung, but well worth the effort. I found the crystal directions a bit daunting (it was only 1 diagram) at first, but it's pretty easy to figure out. (you actually alternate 2 different crystals on each "ring", with the crystals getting progressively shorter towards the outer edge). The shade looks silver when the light is off, but off-white when lit. My husband and I are both very pleased with this purchase. I wish I had a place to put up another one!