I love these chairs! I,too, had concerns about their possible comfort, because from the picture it looked as if the side rails of the chair back would dig into your shoulders at the top -- not so! As others stated, the chair backs are very comfortable, and the chair seats are slightly padded and inviting to sit on. I initially bought 2 chairs to test -- after unpacking and trying out, I promptly ordered 4 more. They're well packaged -- mine all arrived promptly (3 days) and in perfect condition. They look great with my existing table, and best of all, their clean lines and modern styling has really opened up my dining space -- I was thrilled to "retire" my 30-year old original chairs! HINT after unpacking 6 of these: Unpack from bottom of carton -- slit box bottom open and chair will slide right out. Stand up chair, snip and unwrap tape to release packing material from chair back and seat (being sure to snip or unwrap tape where it meets the chair legs). Packing material on chair legs will then slide right off the bottom (like little socks).
- How did the color on site compare with the actual product? Color is true to photo.
- Please tell us about the quality of the product. Quality is good out-of-box, have only used for one week.
- How accurate was the on site description of the product? Chairs were as described on website.