debannib Review

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Not yet ready for the real world
 Jan 26, 2011

I own a cricut, and was looking forward to this machine as another tool in my papercrafting workshop. It has a beautiful profile and the colors are great to choose from......that being said, all other promises are just wishes and dreams at this point. Mine doesn't even cut AT ALL right out of the box. When I called customer support, I waited three days for a reply (nobody there after five or on weekends). When I tried to login on the website for help on their community forum, couldn't get on (supposed 'website problems' I was told later). **** at tech support asked me a lot of questions about my machine via email when I finally did get a response......but only offered to look into the problem......but for the amount of money I spent, and the promises made, I felt this machine has been marketed too quickly with all the bugs still left in both the hardware and the software. I look forward to future upgrades in this product, and might try again.....but for now.....I'll let somebody else be the guinae pigs for their experiments.

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