One of the stools arrived damage. I contacted customer service online and requested two replacement parts. They sent me a whole new stool with all the tools necessary. Very impressive! These stools were easy to put together and are extremely comfortable to sit on. They can hold a very heavy person also. I also like the fact that they are not very wide and, therefore, sit under my counter without sticking out into the room. The price of these stools was fantastic as I checked in many other places and all of them were much higher in price. All in all I was very pleased dealing with Overstock.com and would definitely use their services again.
- How did the color on site compare with the actual product? A little darker but I am still pleased with the stools
- Please tell us about the quality of the product. They are sturdy and nice looking
- How accurate was the on site description of the product? Everything that was described on site was exactly what I received.