I ordered this product even though the other reviews weren't favorable. I was determined to make it work. It took a few days for it to ship out of the warehouse, but it was within the time frame. I opened the box and made sure I had everything. 2 pieces were broken. One was an easy glue fix - no problem. The other was the side panel too damged to fix. I called the manufacturer and they sent a new piece. That was the most painless call I'd ever made. We put it together. Cannot be done alone - you will need help as there are moments where 4 hands are needed for proper alignment. A rubber mallet wouldn't hurt either. All in all, I do recommend the product. It looks great; slides around with ease. Cutting board top is solid and there is plenty of room to work. I'm very happy with the purchase.