I've been shopping on O for years and was never so disappointed with a single purchase. There are three major issues: 1, shipping was slow. It took around 10 days to deliver, which is not usual for O. 2, the color (Ivory) was completely off! it's not ivory, but an odd yellow. 3, the length of the shade: I ordered two sets. One of the shade just can't be pulled down to 4'. It hangs there around 3'10". Very frustrating. O customer service is great. They tried various ways to resolve my concerns. However, the price dropped almost 20% right after I received my order! It made this purchase experience even worse!
- Did the color match the color displayed onsite? No
- How is the quality of the product? Fair
- Did the description onsite accurately describe the product? No