I have used these stretchers since the day i got them. They are well made, aside from the center screw section. both of them popped off the base on the first use but they still operate just fine. it takes a wee bit more patience to get them in place. the extra buttons for specific area stretching are fantastic. instead of having to stretch the entire toe area, you can be precise and stretch a small, uncomfortable area only. it makes the shoe fit so well and remain comfortable throughout the day. i have always had shoe stretchers but these make the process so much more exact. Wonderful purchase!