Topper was exactly what I expected, for an excellent price. Arrived quickly and in good shape. I let it air for two days, it plumped up nicely with no noticeable odor. It's wonderfully comfortable! One note, if you've already got a taller mattress, you'll need to invest in deep pocket fitted sheets. The topper is dense, and the extra four inches were too much for my wimpy sheets. The one thing that would've made this product five stars across the board would have been a cloth cover of some sort.