I ordered this mattress with the "soft" option one month earlier for my son. He was in an auto accident a couple of years ago and has problems with his back. I fell in love with it and ordered one for myself. I have a very bad case of sciatica, along with a couple of bulging disks and the mattress that I just took off my bed was too firm to be comfortable. I really needed something softer. I was excited to finally get this set up, and it isn't what I ordered. It's harder than the mattress I just got rid of and I've been waking up in the morning with incredible pain when I can manage to sleep through the night. I can't imagine having to try to stuff this thing back in a box though to ship it back...not to mention the fact that I would have to be without a mattress for some time. I'm hoping that maybe they can just replace the memory foam portion that goes on the top with a soft one and take back the cement slab they shipped me. I'm only giving this mattress one star because it is definitely NOT what I ordered. I wouldn't recommend anyone order firm unless you really want a mattress that is downright HARD! I have to keep a pillow under my legs just so it doesn't put too much pressure on my sciatic nerve.
- Please tell us about the quality of the product. Quality would be great if it was what I ordered.