The bed popped into its full shape in about 2 days and is nice and tall. However, the mattress gives off a horrid smell that stinks up the entire room. I have purchased memory foam toppers before and am familiar with that minor off-gassing, but this is ridiculous. We cannot even keep the room open to the rest of the house, and since it is so cold outside we cannot open a window. I have tried products to eliminate odors, but they are only temporary. I can only lie on it for a minute. The 'firm' is in fact very firm, so I would go medium. It has been weeks and the smell is still bad. I have ordered from Overstock before and have been satisfied, but this is my first very disappointing purchase. How do you squish it back together to return? I do not recommend this product and highly suggest that you keep looking, unless you purchase it in summer and let it air out for months or you have a dysfunctional nose. Don't waste your money - buy a different mattress.
- How did the color on site compare with the actual product? N/A
- Please tell us about the quality of the product. Smells so bad it is not useable
- How accurate was the on site description of the product? There seems to be convoluted foam inside, which was not clear in the description.