I was a bit weary to buy a mattress online without trying it first but I've grown to like it since it arrived. The purchase process was very straight forward and they do offer an option to ship the mattress back if you do not like it, but I would not count on it. The mattress comes pressed and stuffed into a tube that's about two fit in diameter, and there is no way I would be able to re-pack it to ship it back to the seller. When the matters first arrived, I did not immediately liked it. This is the first memory foam mattress I slept on and the experience was very different from a regular spring mattress. The mattress seemed too firm, very hot, and took a little while to adjust to the body shape. After the first week, I've went out to a local Bed Bath and Beyond and bought a goose down topper and a set of satin sheets , which improved things dramatically. I would definitely recommend this product for someone who is looking for a new bed, but would also let them know that they might need to buy some additional things to adjust the mattress to their liking.
- How did the color on site compare with the actual product? close enough
- Please tell us about the quality of the product. fair quality
- How accurate was the on site description of the product? very accurate