I purchased the soft version in a king size about one year ago and right from the start it was just too hard! The thickness stated does not seem accurate there is no give in the soft version, hate to think what the FIRM version is like. Not so good after one year there are lumps or depressions that are permanent. Tried a thin soft topper to no avail. Soft too hard! May try to add a 4" 3 pound density topper but wish I did not have to spend another *** to make this mattress useable. OUCH!
- How did the color on site compare with the actual product? OK
- Please tell us about the quality of the product. Not so good after one year there are lumps or depressions that are permanent!
- How accurate was the on site description of the product? Soft version too hard nothing soft about it. Its hard and dents in.