I've bought three Comfort Dreams Select-a-Firmness mattress and was THRILLED by the (2) twins -- which expanded to a full 11" in height in a few hours, had no chemical smell and fit the raised edge platform frames like a glove. I had a less satisfying experience with the Queen version, which did not expand to its full height -- in fact, at its maximum, two days later, it had only achieved 9 1/2 -10 1/4" inches in height -- which matters; not only did that leave the bottom of a tall headboard revealed, but also the mattress itself had puckered corners because it did not achieve its full height. That said, customer service was superb. Although they say, in writing, no returns on memory foam mattresses, when I sent them photos of the Queen mattress, they sent me a replacement along with return packing materials for the original. So I remain a big fan of Overstock, where price, quality and customer service are well above average.
- Did the color match the color displayed onsite? yes
- How is the quality of the product? varies
- Did the description onsite accurately describe the product? yes and no