I give this item 4 stars for the price, fast shipping and great customer service but only a 3 star for comfort. I've had it now for about a month and sometimes its comfortable and sometimes i wake up stiffer than when i went to bed. Recently had back surgery and needed an update in the mattress department, i should of went with the "soft" mattress. I will be purchasing a mattress topper from the O to go on top of this, for a little cushion. If you like firmer mattresses then it's the one for you, but if not then def get the softer one or just buy a 2 inch mattress topper thru the O there a decent price, I getting mine for $****. Another good thing is if sharing this bed with someone there is barely any movement noticed or felt, it's like the tempur-pedic commercials where the girl is jumping on the bed with a glass of wine. If your anything like me i rely alot on customer reviews so I hope this has helped you out..