Pillows are flat and offer no neck support. I have a set of memory foam pillows that I purchased over five years ago. I ordered these to replace my old set. These pillows are less than half the thickness of my old set and do not come with a cloth cover. Evidently I did not read the product description closely. They are as thin as they appear in the picture. My bad for disregarding a visual of the item. Spend a bit more and purchase a pillow that is at least double the thickness of this set.