lauram10 Review

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 from Dallas, TX,  Dec 25, 2010

This whole experience has been a mess! This was my first purchase from Overstock and I can't help but be a little disappointed. The purchase process was very quick and painless. A+ The shipping was very quick, and who can complain about free shipping? A+ HOWEVER... I must mention that this was a gift for my husband and they just slapped a shipping sticker on the box it comes in instead of packing it in a box. So I'm lucky he didn't see it, and I'm lucky that someone didn't steal it since it was obvious what it was and it was just left on my porch. Then when we went to set it up, the instructions weren't clear. If I hadn't had experience setting up music equipment for concerts, it would have taken us forever to figure it out. THEN when we turned on the TV, we soon found out that you cannot control the sound on just the TV, you can only control the sound when you're watching a DVD. It would have been nice to have known this before purchasing. The cheaper version of this set without the DVD player has controls on the subwoofer but this one doesn't. The only way to solve this problem is to get an RCA to 3.5mm (headphone) cable and hook the headphone side into your tv. (If you actually have one, thankfully ours did.) The sound quality is great for the price once you go and buy the extra cord, but I feel like Overstock let me down with the packaging, and I feel like they should have mentioned that the speakers can only be controlled while watching a DVD unless you get the extra cord. So this has been a mixed experience!

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