This is my first Overstock.com purchase and I'm impressed. The quality of the product was very good, great value. I've seen some very cheesy chandeliers at the home improvement stores and some very high prices at the lamp stores. Thank you to the other reviewers for letting me know about the assembly. It took me about 30 minutes to put all the crystals onto the lamp. OK I goofed though and put some of them on wrong, had to take them out and redo. Still, it did not take long. I like how they added the cotton gloves so you don't get the crystals dirty with your fingers. However, I could not wear the gloves during assembly as my dexterity was impaired by the gloves. I just made sure I only held the metal parts with my fingers and not the crystal parts. I did use the gloves to pick up the parts. There was also a bag of spare parts included, very thoughtful. I did not find anything wrong with the fixture or the crystals. Now my electrician has to intall the light. Shipment was very fast. Packaging was excellent. I will definitely purchase more things in the future from Overstock.com.