The fixtured arrived within a week and all the parts were included. I have had orders in the past through Overstock that were missing parts - they quickly delivered said parts after I contacted customer service. I have not had a single bad experience with Overstock customer service. The fixture is very pretty, but I would say that the price accurately reflects the quality. I am wishing I had paid a little more for a higher quality fixture - but this light would be perfect for a kids bedroom or dressing room (not a grand dining room).
- How did the color on site compare with the actual product? Very close.
- Please tell us about the quality of the product. Price reflects the quality.
- How accurate was the on site description of the product? very well