phillymom19101 Review

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Pieces Cracked and Damaged
 from Philadelphia, PA,  Aug 17, 2011

This cabinet was delivered with crushed and cracked pieces. I cringed at the thought of having to repack it and return so I called Customer Service. I got a bit of a run-around with "I have to call the Pieces Department to have them send you another 2 pieces and they might not call back until later this week. They can decide if they will ship the pieces,..." etc. It was frustrating. The box sat, untouched, for a week. They delivered the replacement pieces but there is a gap between 2 pieces that is obvious. I don't have the energy to ship it back, so I am keeping it. But I am a bit disappointed.

  • How did the color on site compare with the actual product? Exact
  • Please tell us about the quality of the product. Average
  • How accurate was the on site description of the product? Accurate
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