After we recived the pillows, I open them up. Fluffed them gave them over night time to air out. But to no availe. They did seem to fluffup some. But after puting them on the bed to sleep on you lose there shape right away. Your head sinks right to the bottom of the pillow and you have 2 flat puffs on each side. The pillows did not hold the down in place at all.