I was definitely apprehensive about buying such a large/expensive item here, but I am so glad I did. First of all, the picture does not do this bed justice. It is much more elegant in person. The quality is great. It's a truly beautiful bed. If you are on the fence as I was about it, I urge you to go for it. You won't be disappointed. Delivery was quick, it arrived within a week from CA (I'm in CT.) The boxes were a little beat up, but the bed was in perfect shape. It was set-up within 30 minutes. Overall, very pleased with the whole experience.