I am so glad I waited for this item, as it was out of stock for a short period of time. It was worth the wait. it was packaged well and so meticulously that it took a considerable amount of time to open everything. I give it 5 stars because: delivered undamaged, great price, easy assembly, comfort, 2 cozy pillows, and it is the perfect compliment to the other furnishings I have on my deck. It is not true rattan, but the simulated materials are strong and seems durable enough. The dark brown color matches perfectly with my other wicker furniture pieces. Kids came over and competed to sit in it-- dismissing all the other seating available. I took a lot of time browsing the web looking at similar swing chairs and you can NOT beat the affordable price and quality of this product. Highly recommend.