First the good . . . this sofa looks great, comes with 2 pillows, and has awesome storage. If I didn't have to sit on this sofa, I would absolutely love it. But . . . this is definitely the least comfortable sofa I have ever sat on. I can't overstate how hard this sofa is. Not only is it shockingly firm, but you also can feel the frame around the edges when you sit down. Nonetheless, I do enjoy sitting on the chaise part with my feet outstretched and a pillow behind my back, and I have gotten used to its extreme firmness. But this sofa is a good example of the perils of internet shopping. Also, I cannot imagine sleeping on this sofa - not only because it is so firm, but also because when you put it down into a bed (which fortunately is easy to do) you realize that the sofa back and sofa seat are of different firmness. So, when you are laying down half of the surface feels higher and firmer than the other half. Finally, the storage area under the loveseat part of my sofa does not function properly. It is difficult to close because it bumps into a metal part within the sofa arm. So I do not use that storage area.