We were very happy with the swiftness in delivery. All pieces were there and fit together precisely once we could figure out the directions. The assembly instructions were lacking in actual wording and pictures had to be followed making it very confusing at times. There were a few places on the drawer corners where the finish was chipped off. This is a lot easier to touch up, than return. After the chest was finally standing, ready to fill, my daughters were proud of their hard work. It makes a nice addition to the room, looks like a fine piece of furniture, and holds a lot for its size.