I telephoned you thinking I was going to have to return this item because it arrived all lumpy. After a week of laying other stuff on it, I finally got the lumps to lay down by soaking the carpet. I never had to work so hard on something new. In fairness, you did agree to send another, but I was able to make this one usable....it was just a lot of work.
- How did the color on site compare with the actual product? Color was exact
- Please tell us about the quality of the product. Quality was strange....there was no stiffness to this rug at all and it arrived with numerous lumps. I was going to return it, but finally wet it down thoroughly and got it to lay flat.
- How accurate was the on site description of the product? ok