I was somewhat disappointed with my rug. It came and looked beautiful and I loved it, despite it being somewhat a different color than I expected. However, 10 days after I received it, I noticed a spot where the "loops" of the rug had come detached making one big loop (versus several smaller ones). I was afraid to vacuum it because I was afraid I would pull more out and make it bigger. Within a couple of days, I noticed another area where a similiar fate was occurring. I knew it hadn't always been there because it was right in front of the couch and an even bigger "loop". It's almost as if they were glued down and the glue wasn't sticking?? I kind of tugged on one and it was easy to pull up another loop. I had the rug under my coffee table and couch which is a fairly high traffic area, but I would have expected it to last longer than 2 weeks. I returned the rug, though, without any difficulty and a full refund so thanks to customer service for that!
- How did the color on site compare with the actual product? It was more royal blue than dark navy blue
- Please tell us about the quality of the product. Questionable