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Carrie E. Review

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I loved it so much I bought a second one!
 from Denham Springs, LA,  Sep 5, 2006

I bought two different styles of Caroline rugs within a week of each other because I liked them so much! After weeks of sticker shock from shopping around for rugs for my house, I looked online and overstock.com had a great selection. I needed large rugs for my house but didn't want to pay a small fortune for them. I have a 19-month old, a cat and dog in the house. I didn't want to feel anxious all the time about spills and pet hair. And these rugs are a perfect match for me. They are very nice to look at but not so nice that you are afraid to walk on it. I love the colors (the website pictures don't do them justice). You can't beat the price and quality. They aren't one of a kind rugs but were definitely a value to me. I also bought rug pads for these rugs from overstock.com which worked out great. I'll also take this opportunity to say that overstock.com has a great customer service department. When my second rug was shipped, it was delivered damaged. I called overstock.com and they happily helped me with my return and apologized profusely for the problem. They handled the problem quickly and sent me a replacement rug. I was so pleased with their effort because I didn't have to make any effort (other than a phone call)! And I felt like they really cared about my business. I recommend this website to all of my friends because of their great SERVICE, great selection and great prices- mostly because of the SERVICE!

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