marisam23 Review

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Wow what a nightmare!
 from San Diego, CA,  Nov 20, 2012

Do yourself a favor and do not order this desk, or any other piece of furniture from Overstock if you don't want to call customer service and get hassled. The first desk that was shipped, was damaged. The desk comes well packaged, however the way the desk is made makes it top heavy and very susceptible to being damaged. In my case, the corner of the desk was smashed in, and for this price, I wasn't going to let it slide. Luckily the other two pieces (the 2 sides) were not damaged. When I contacted the online customer service, (which was a horrible experience, as it takes forever to write back and forth to someone who has no idea what they are doing) they stated they would send a new desk and when I receive it, I could send back the damaged one. When it finally arrived, I got 2 packages. One whole new desk and another desk top. Luckily they did that, as the package with the whole new desk was completely damaged. All 3 pieces were a mess. And again, it was not the packaging. The box was well packaged. Something must be going on where these are made. Also the description stated the desk is solid wood. A couple pieces here or there might be, but the whole thing is mostly some type of particle board veneer. Save your money for something/somewhere else. This is definitely not worth the money.

  • How did the color on site compare with the actual product? Same as pictured.
  • Please tell us about the quality of the product. Poor
  • How accurate was the on site description of the product? Item is not real wood in all areas.
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