I bought this backpack a month ago and the handle does not telescope any more. It is stuck in the half open position and one really has to bang it before it goes down any further. The bag quality is ok, but we purchased it for the rolling feature and that does not work. I would not recommend this product at all.
- How accurate was the sizing? Accurate
- Please tell us about the quality of the product. Bad
- Was the product free of any manufacturer defects? Yes