I don't have a problem with the product, I have a problem with O.co's shipping methods and customer service. It took more than 7 days to ship this item from Utah to Arizona! It was supposed to be a gift for a birthday, it didn't make it in time. Secondly, you have NO CUSTOMER SERVICE!!! I tried contacting you by e-mail, phone, etc. and got no response. Then when I checked back on the website to get the item #, I found the price had been reduced $$$ - as a result, I will never buy anything from your company again. Your company doesn't care about customer retention, so they just lost a customer! My suggestions to others planning on buying from O.co - check out prices elsewhere.
- How did the image on site compare with the actual product? same
- How accurate was the on site description of the product? same
- Please tell us about the quality of the product. good